What We Collect and Why We Collect It
When you open an account, we collect your name, email address, phone number and the payment method you register — whether that is bKash, Nagad or Rocket. This lets us verify your identity, process deposits and withdrawals, and send account-specific notices. We do not sell your
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personal data to third parties. When you use our platform, our servers automatically log your IP address, device type and session timestamps. This technical data helps us detect unusual login attempts and keep your account secure. If you reach out through our support channel, the content
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of that conversation is stored so we can follow up accurately. Cookies on our site track your session state and preference settings — not your payment credentials. Your bKash, Nagad or Rocket wallet number is stored in encrypted form and is only ever used to process
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the transaction you authorise. We retain your account data for as long as your account remains active and for the period required by applicable law. Availability of our platform and the application of this policy both depend on your local law and the eligible regions where
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the service operates. If you are unsure whether this policy applies to you, contact us before submitting personal data.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.